If you’ve played WoW for more than a few years, you almost certainly have at least one old, forgotten account gathering dust somewhere. Maybe it’s the account you made in high school to play Wrath of the Lich King with your friends, or a separate alt account you used for dual-boxing back in Battle for Azeroth. Juggling multiple logins gets annoying fast, especially when you have a rare Invincible mount locked on one account and all your current raid progress on another. Figuring out how to merge World of Warcraft accounts can cut out all that hassle, and let you access every one of your in-game assets from a single login.
Pre-requisites to Know Before You Merge World of Warcraft Accounts
Blizzard has pretty strict rules for account merges to prevent theft and fraud, so you’ll want to make sure you meet all the requirements before you submit a request. There’s no point wasting time on a ticket that will get denied immediately for missing a basic qualification.
Both accounts must be registered to the same legal name first and foremost. This is non-negotiable in most cases, as Blizzard designed this rule to stop people from buying or selling accounts and merging them into their own profiles. If you’ve had a legal name change since you made one of the accounts, you can submit official documentation like a marriage license or name change court order to prove ownership of both accounts.
You cannot merge accounts from different regions either. If you have a North American account and an EU account, there’s no way to combine them right now, even if you’re the owner of both. All accounts involved in the merge have to be tied to the same Battle.net region, and they can’t have any active permanent bans or disciplinary actions on them. If your secondary account has a temporary ban, you’ll have to wait until it’s lifted to submit your merge request.
You also need to have access to the email addresses tied to both accounts, and be able to pass security verification checks for both. If you lost access to the email for your old account, you’ll need to recover that first through Blizzard’s account recovery system before you can request a merge.
Step-by-Step Process to Merge Your WoW Accounts
Once you confirm you meet all the pre-requisites, the actual merge process is pretty straightforward. You don’t need any special technical skills, just access to both accounts and proof of ownership. The whole process usually takes between 3 and 7 business days, depending on how busy Blizzard’s support team is.
- Log into your primary Battle.net account (the one you want to keep as your main login) and navigate to the support section for World of Warcraft
- Search for the official account merge request form, or submit a general support ticket explicitly stating you want to combine two WoW accounts under the same Battle.net profile
- Provide all requested proof of ownership for both accounts, including original email addresses, purchase receipts for expansions or game time, old CD keys for physical copies of the game, and answers to any security verification questions
- Wait for Blizzard support to review your request. You’ll get email updates if they need more information, so check your inbox regularly during this window
- Confirm the merge once you receive the approval email, then log back into your primary account to verify all your content has transferred correctly
Never share your account password or authenticator codes with anyone, even if they claim to be Blizzard support. Legitimate Blizzard representatives will never ask for your password or 2FA codes, so any request for that information is a scam. If you get a suspicious email claiming to be about your merge request, go directly to the Battle.net website to check your ticket status instead of clicking links in the email.
If you have two-factor authentication enabled on both accounts, your request will usually be processed faster, since it’s extra proof you’re the legitimate owner of both profiles. You can also speed up the process by attaching all your proof of ownership to the initial ticket instead of waiting for support to ask for it.
What Content Transfers During an Account Merge?
Most players want to merge accounts to combine their collectibles, and for the most part, that works exactly how you’d expect. You don’t have to worry about losing most of your hard-earned items, though there are a few exceptions you should know about ahead of time.
Most account-wide collectibles will transfer automatically to your primary account. That includes mounts, pets, toys, heirlooms, account-wide achievements, and account-wide titles. I merged my old Burning Crusade era account a couple of years ago, and my rare Ashes of Al’ar mount showed up in my collection within an hour of the merge going through, which saved me weeks of trying to farm it again on my main.
Individual characters also transfer over exactly as they are, including their gear, gold, profession skills, character-specific achievements, and character-specific titles. The only catch here is if you have two characters with the same name on the same realm. In that case, the character from the secondary account will be prompted to rename the first time you log into it after the merge.
There are a few things that don’t transfer, though. Guild leadership doesn’t move over, so if you own a guild on your secondary account, you’ll need to transfer leadership to a trusted friend or disband the guild and move all the items out of the guild bank before the merge. Active rated PvP ratings for the current season also don’t carry over, though any seasonal titles or rewards you already earned will stay with your character. Any active game time on your secondary account will be converted to game time on your primary account, so you don’t lose any paid subscription time.
Common Pitfalls to Avoid When Merging WoW Accounts
Most account merges go off without a hitch, but there are a few common mistakes that can lead to denied requests or lost content if you’re not careful. You can avoid almost all of these issues with a little bit of prep work before you submit your ticket.
Always back up screenshots of your rare collectibles and character progress before submitting a merge request. If for some reason a mount or achievement doesn’t transfer over, you’ll have proof you owned it to show support, which makes resolving the issue far faster. I always take screenshots of my entire mount and pet collections, plus any rare titles or high-end raid achievements, before I submit any account-related support ticket.
Don’t try to merge an account you bought from a third party. Not only is buying accounts against Blizzard’s Terms of Service, but the original owner can always recover the account, and you’ll end up losing both the money you paid and any content you added to the account. Your merge request will also be denied if the account is registered to a different name, even if you have the login information.
Another common mistake is not checking for duplicate character names on the same realm ahead of time. If you have a main character with a name you really love on your primary account, rename any characters with the same name on your secondary account before the merge, so you don’t risk losing your preferred name. Also, remember that merges are permanent. There’s no way to split the accounts back apart once the process is done, so make 100% sure you want to combine them before you hit submit on your ticket.
At the end of the day, taking the time to merge World of Warcraft accounts is well worth the effort if you’re tired of switching between logins to access all your favorite in-game content. You don’t have to rush the process, and double checking all your documentation before you submit your request will make the whole thing go far smoother. Once the merge is complete, you’ll have all your mounts, pets, and characters in one place, so you can focus on what matters most: exploring Azeroth with your friends.
